THE RESERVATIONS

A minimum deposit of 20% of the total price is required at the time of booking and the balance no later than 30 days prior to departure of the tour. Payment should be in US dollars, Euros or Sterling Pounds. The company reserves the right to withhold all or part of the service (at its sole discretion) if payment is not received in accordance with the above conditions.

TOUR ALTERATIONS

If you chose to make changes to a tour after the commencement of the tour, the company can accept no liability for any loss or additional expense and no refund will be made.

LATE RESERVATIONS/BOOKINGS

Full payment is due at the time of booking for reservations made within 30 days prior to the commencement of the tour.

CANCELLATION OF TOUR

Should you wish to cancel a confirmed booking, you have to advise the company in writing. The following charges will apply from the date on which the company receives written notification:

More than 30 days prior to departure: 20%

22 – 30 days prior to departure: 30%

21 – 15 days prior to departure: 50%

02 – 14 days prior to departure: 75%

Within 48hours and after commencement of tour: 100%

Once the holiday has commenced no refund will be made.

RATES /PRICES

Tour prices includes: All expenses for drivers and vehicles appropriate for the itinerary as set out. Government hotel taxes, training levies and service charges. All entry fees except where indicated separately. Prices are based on fares and other costs prevailing at the time of publication of the price list, and are subject to change without notice if fares or costs subsequently vary. We reserve the right to decline any person as a passenger of any tour at any time, in which event an equitable amount will be refunded.

Tour Price excludes: Personal insurance, Airport taxes, Landing fees,(for charters), Visas, Gratuities to drivers and porters. Beverages, laundry other expenses of personal nature(i.e telephone calls.) Any other service requested and not in the itinerary.

ITINERARIES

Safari requests can be high and may lead to shortage of lodge / hotel accommodation. All our bookings will be confirmed but on occasion changes may be necessary.

Hotels / lodges / camps, here specifically named are given as an indication of the category, and rooms may be reserved at similar Hotels / lodges / camps. We undertake to advise of any changes known to us prior to departure, but the possibility of change without notice, must be accepted when booking.

Safari minibuses, cars, four wheel drive vehicles or coaches will be provided according to the route and number of participants. The right is reserved to employ the services of a subcontractor. English speaking chauffeur / driver guides are provided..

Occasional mechanical problems, changes of lodges or adverse road conditions may in turn lead to a change of routing or game viewing without prior notice being given. We reserve the right to offer substitutes of equal value or to cancel the operation of the tour. Practically very few itineraries are affected but a little flexibility on your part will ensure the tour is unique and rewarding.

LIABILITY

The company is insured against legal liabilities arising from injuries which might be received by passengers while inside vehicles.

• You are however advised to takeout your own insurance against the risks inherent in traveling in an undeveloped country especially as there may be times when your tour visits remote regions without the means of rapid evacuation of medical facilities.
• The Company and its agents act only as agents of the passenger in all the matters relating to hotel accommodation, sightseeing, Tour and transport whether by aircraft, rail, motor coach, ship, boat or any matter howsoever except when the passenger is being carried in transportation owned by the Company.
• The Company obligations apply to those services, which they agree to provide on your behalf. We cannot be held liable for any third party arrangements you arrange in conjunction on your own.
• The Company’s liability to passengers carried in its own vehicles is governed by the laws of the respective country in which services are provided and no other country, and all claims are subject to the jurisdiction of the courts of the respective country in which the services are provided.
• The Company reserves the right to employ subcontractors to carry out all or part of the services agreed to be supplied and in the event of such right the terms of the above clause relating to the Company’s liability shall apply.

Whilst every care has been take, the Company cannot be held responsible for the loss or damage of baggage

• In the event that a claim is made against the travel agent or tour operator in respect to loss or damage of baggage occasioned by the breach of the contract, negligence or other fault of the Company, the Company shall be liable to indemnify the Travel Agent or Tour Operator (as case may be) in the court of the country in which services were provided if the Travel Agent or Tour operator (as case may be) had submitted jurisdiction in the said court.
• In respect to the above claim, the Company shall be under no liability expressly assumed in this cause.
• The Company shall be deemed to include its servants and agents and shall be deemed to contract on behalf of such servant and agent.